One of our experienced estimators will access your car and provide a quote for your insurance company. To make the process easier, we can lodge your estimate and images online. Upon authorisation from your insurance company, we will contact you, organise a suitable time for the repairs and provide you with an estimated length of time required for the repairs.
If you require a loan car, now is the time to book one.
2. Drop off your vehicle
When you drop off your vehicle, you will be greeted by our friendly staff and a quality inspection will be carried out. During this inspection, we will go over what repairs are required and identify any pre-existing damage. We can also estimate and repair any required work that is not covered by your insurance claim.
We will supply you with a welcome letter, which will detail the estimated time of our repairs, as well as all our contact information.
Our highly qualified team will strip down your vehicle and begin your repairs. If further damage is discovered, we will notify your insurance company and gain approval before going ahead with further repairs.
All our repairs are coordinated from beginning to end. Our paint shop technicians use only the highest quality paints to ensure a finish as close to the original as possible.
Your vehicle is then reassembled and given a final wash and polish. It is then detailed and ready for you to collect.Someone from our team will then hand over your vehicle and go over with you what has been completed.